caring for your jewellery

At Harrows Jewellery, we will always look after your bespoke made jewellery by checking them over and ensuring they are kept in pristine condition.
By bringing your jewellery to us yearly after purchase, we will give a complimentary clean and polish and advise on any repairs or refurbishments that may need doing at this time.

  • Avoid wearing your jewellery whilst using any harsh chemicals, cleaning products or abrasives.

  • Do not leave your jewellery in direct sunlight whilst not wearing it - this may fade some gemstones or tarnish the metal.

  • Remove your jewellery whilst gardening, doing heavy housework or other strenuous activities. 

  • When storing your jewellery, store separately so that they do not rub together or scratch.

  • When storing pearl or bead bracelets and necklaces, store them flat as they can stretch overtime though they can be restrung if necessary.

  • When cleaning your jewellery, always use a 100% cotton cloth.

  • Try to keep clear of makeup, hairspray, perfume, sunscreen etc as some contain chemicals that may affect your jewellery - put on jewellery when you are finished getting ready.

  • Do not wear your jewellery in the shower, pools, hot tubs, baths, salty water. Fresh water, chlorine or salt may dull, discolour or erode precious metals and gemstones.

Understanding your Jewellery


The purity of gold is measured in carats; we most commonly use 9ct, 18ct, 22ct or 24ct.


24ct is the softest and purest gold - any carat below this is a mix of gold and other alloys.

The most commonly used metal for every day wear is 9ct or 18ct gold as the mixed alloys make the metal much stronger for setting stones, adding design details and creating a suitable every day piece of jewellery.

9ct gold a mix of 375 parts gold and 625 parts alloy or other metals  - this creates a heavily durable gold which is the common for every day wear.

18ct gold is a mix of 750 parts gold and 250 parts alloy or other metals.

To create white or rose gold, coloured alloys are mixed with the gold meaning it is not possible to get 24ct white or rose gold as it is not naturally formed.

White Gold ideally is to be re rhodium plated every six months or so as it goes a "yellowy cream" colour.


Pure silver is far too soft to be crafted into daily wearable jewellery. Therefore, most silver jewellery comprises sterling silver which is an alloy of silver, strengthened by other metals.

The standard sterling silver (925) alloy is 925 parts per thousand silver, 75 parts per thousand other metals, often copper. This enables silver jewellery pieces to be crafted.


Platinum is a dense precious metal, typically comprised of 95% platinum and 5% other alloys. Labeled as 950 platinum, it is a malleable silver-white coloured metal that makes for a very durable and lasting metal to craft jewellery with, and is ideal for setting diamonds and precious gemstones in. Over time, platinum develops a sheen called patina which is a satin-type finish on the surface leading us to believe that platinum actually improves over time! Platinum's purity makes it naturally hypoallergenic and non reactive.